Privacy Policy for Epoxy Homes
Effective Date: 28-Oct-2024
At Epoxy Homes, your privacy is of utmost importance to us. This Privacy Policy outlines our commitment to safeguarding your personal information and details how we collect, use, disclose, and protect your data when you interact with our website, use our services, or purchase our products. Please read this document carefully to understand our practices regarding your personal information.
1. Information We Collect
Epoxy Homes collects several types of information to provide and improve our services effectively. The types of information we collect include:
a. Personal Information
When you engage with us by filling out forms, requesting quotes, making purchases, or
contacting customer support, we may collect the following personal information:
• Identification Details: Full name, email address, postal address, and phone number.
• Billing and Payment Information: Credit or debit card details, billing address, and other
necessary financial information to complete transactions securely.
• Account Information: Any usernames, passwords, or preferences you provide if you
create an account with us.
b. Non-Personal Information
Non-personal information is data that cannot be used to directly identify you. This may include:
• Browsing Information: Details about your interaction with our site, such as page views,
time spent on pages, clicks, and actions taken.
• Device Information: Details about the device used to access our website, such as IP
address, browser type, operating system, and device type.
• Analytics Data: Aggregated data collected through analytics tools, which help us
improve our website and services.
c. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior.
Cookies are small text files stored on your device that help us remember your preferences,
enhance site performance, and analyze how users interact with our website. You may choose to
disable cookies through your browser settings, although doing so may affect your experience
with our site.
2. How We Use Your Information
Epoxy Homes collects and processes your information for a variety of purposes, always in
compliance with applicable privacy laws. Here’s how we use the information:
• To Provide Our Services: Your information allows us to fulfill your requests, process
transactions, and deliver products effectively.
• To Improve User Experience: We analyze usage data and feedback to make our website
and services more user-friendly and relevant.
• To Communicate with You: We may use your contact information to respond to your
inquiries, provide updates, send promotional materials, and deliver transactional
messages (such as order confirmations).
• To Process Payments: Payment information is used solely for completing and managing
your purchases and is processed securely by trusted third-party providers.
• For Marketing and Promotional Purposes: With your consent, we may use your
information to inform you of new products, services, promotions, and updates about
Epoxy Homes. You may opt out of marketing communications at any time.
• For Security and Compliance: We may use your information to detect and prevent
fraudulent activities, enforce our terms and policies, and comply with legal requirements.
3. How We Share Your Information
Epoxy Homes values your trust, and we do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited situations:
a. With Service Providers
We work with trusted third-party service providers who help us deliver our services more effectively. These providers assist with payment processing, product shipping, marketing, data analysis, and website hosting. We ensure that they adhere to stringent privacy and security standards.
b. For Legal and Compliance Purposes
In certain cases, we may disclose your information to comply with legal obligations, court
orders, or regulatory requirements. This may also apply if we need to protect the rights, property,
or safety of Epoxy Homes, our employees, or customers.
c. Business Transfers
If Epoxy Homes undergoes a business transaction such as a merger, acquisition, or asset sale,
your personal information may be part of the assets transferred. We will ensure that the new owner respects this Privacy Policy or provide you with an updated policy that reflects any changes.
4. Security of Your Information
We take the security of your personal information seriously and implement various
administrative, technical, and physical measures to protect it. These include:
• Encryption: Sensitive data such as payment information is encrypted during
transmission and stored securely.
• Access Controls: Only authorized personnel have access to your personal information.
• Regular Security Audits: We review and update our security practices regularly to address emerging threats and vulnerabilities.
While we strive to protect your personal information, please understand that no method of online
storage or transmission is completely secure. We encourage you to take precautions, such as
using strong passwords and limiting access to your accounts.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights over your personal information.
Epoxy Homes is committed to respecting these rights, which may include:
• Access: You may request access to the personal information we hold about you.
• Correction: If your information is inaccurate, you have the right to request correction.
• Deletion: In certain circumstances, you may request that we delete your personal information.
• Restriction: You may request a restriction on the processing of your data in certain cases.
• Data Portability: You may request a copy of your information in a structured, machine-readable format.
• Opt-Out of Marketing: You can opt out of receiving promotional communications by following the unsubscribe instructions included in our emails or by contacting us directly.
To exercise any of these rights, please contact us at contact@epoxyhomes.com. We may require verification of your identity before processing your request.
6. Third-Party Links and External Services
Our website may contain links to third-party websites or services. Please be aware that Epoxy Homes is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party site you visit.
7. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely dispose of it.
8. International Data Transfers
Epoxy Homes operates within India but may process your information in other jurisdictions. If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in a country with different data protection laws. By using our services, you consent to these data transfers.
9. Changes to This Privacy Policy
Epoxy Homes reserves the right to modify or update this Privacy Policy at any time. If we make significant changes, we will notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:
Epoxy Homes
Email: info@epoxyhomes.com
Phone: +91 9810283080 & +91 9871220133
Address: E3, 203, Bharat City Apartment, Tila More, Ghaziabad, U.P. 201102
Thank you for choosing Epoxy Homes. Your trust is important to us, and we are dedicated to protecting your privacy while providing an exceptional experience.